NOTE: Our packages sent with Registered Mail may not be traceable in all countries or using the links above. If you try to track it please do it 2-3 days after the shipment, some times it takes little time. Before that it's only traceable within Poland. Please do not ask us how to trace, we do not know more than it is on this page... Try to ask your local post office/company instead.
Delays are mostly common during Christmas time (december-januari). If you do not receive your package after 20 days within Europe or 30 days rest of the world please contact us. We must report it as lost. We must wait for at least a week to allow the post office investigation. If it's not found we will send you new one. We are sorry that this takes time, but it is not a common problem. And it is not our fault. Mailing compnies have some times problems and delays... For fastest and most secure delivery use Door-to-Door courier option.